Service Quality & Customer Experience
التذاكر
Service Quality & Customer Experience
$ 6,500.00
Service Quality & Customer Experience
28 -
01
ديسمبر
2026
Belgium,
بلجيكا
Introduction
Focuses on improving overall customer experience across service touchpoints.
Objectives
- Enhance service quality
- Measure customer experience
- Improve loyalty
Target Audience
- Service managers
- Customer experience teams
5-Day Outline
- Day 1: Customer experience concepts
- Day 2: Service quality models
- Day 3: Touchpoint management
- Day 4: Measuring experience
- Day 5: Improvement strategies
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