Contractor Performance Management

Introduction

Focuses on monitoring and improving contractor performance.

Objectives

• Define performance criteria
• Apply KPIs
• Manage incentives and penalties
• Drive improvement

Target Audience

Project managers

contract engineers

 supervisors.

5-Day Scientific Program

Day 1:

•Performance criteria

• Expectations

• Contractual obligations

 • Alignment

Day 2:

•KPIs

• Monitoring tools

 • Reporting

• Analysis

Day 3:

•Incentives

• Penalties

• Performance mechanisms

• Compliance

Day 4:

 •Performance improvement actions

• Corrective measures

• Follow-up

Day 5:

 •Lessons learned

• Best practices

• Tools

• Action plan