Professional Communication Skills
Tickets
Professional Communication Skills
$ 6,500.00
Professional Communication Skills
09 -
13
Nov
2026
Berlin,
Germany
Introduction
Develops verbal and written communication skills for customer-facing roles.
Objectives
- Improve communication clarity
- Build confidence
- Reduce misunderstandings
Target Audience
- Customer service staff
- Sales support
5-Day Outline
- Day 1: Communication fundamentals
- Day 2: Verbal communication
- Day 3: Written communication
- Day 4: Listening skills
Day 5: Professional
etiquette
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