Operations Incident Prevention & Learning

Introduction

Focuses on proactive incident prevention and effective learning from operational events.

Objectives

· Reduce operational incidents

· Improve learning culture

· Strengthen preventive controls

· Enhance operational safety

Target Audience

· Operations Staff

· Supervisors

· Safety Coordinators

· Engineers

Course Outline (5 Days)

Day 1: Incident Concepts

· Incident definitions

· Near-miss reporting

· Incident trends

· Operational impacts

Day 2: Incident Prevention

· Hazard identification

· Preventive controls

· Behavioral aspects

· Safe work practices

Day 3: Incident Investigation

· Investigation methods

· Root cause analysis

· Evidence collection

· Reporting

Day 4: Learning & Sharing

· Lessons learned

· Knowledge sharing

· Communication strategies

· Culture improvement

Day 5: Continuous Prevention

· Monitoring effectiveness

· Preventive KPIs

· Audits

· Improvement planning